Terms of Service

Welcome to Dear Special Day. By accessing this website and purchasing our products, you agree to the following terms and conditions.

Digital Products

All products sold on Dear Special Day are digital products. No physical items will be shipped.

After purchase, you will receive access to downloadable files and editable Canva templates through an instant digital download.

Personal Use Only

All templates, designs, graphics, and files are for personal use only.

You may not:

• Resell, redistribute, or share the templates
• Use the designs for commercial resale purposes
• Copy or reproduce the artwork or templates
• Claim the designs as your own

Editing & Canva Access

Our templates are editable through Canva, an online design platform.

Most templates work with both Canva Free and Canva Pro unless otherwise stated in the product description.

Customers are responsible for creating and maintaining their own Canva account if required.

Dear Special Day is not affiliated with Canva.

Product Information

We do our best to ensure all product descriptions, images, colors, and details are displayed as accurately as possible.

Please note:

• Colors may vary slightly depending on screen settings and printer results
• Some products may include separate Canva Free and Canva Pro versions
• Product features and included files may vary per listing

Refunds & Exchanges

Due to the digital nature of our products, all sales are final.

Refunds, cancellations, or exchanges cannot be offered once files have been accessed or downloaded.

If you experience any issues with your order, please contact us and we will gladly assist you.

Printing Disclaimer

Dear Special Day is not responsible for printing errors, color differences, trimming issues, or results from third-party printing services.

Customers are responsible for reviewing their files before printing.

Intellectual Property

All designs, templates, graphics, text, branding, and content remain the intellectual property of Dear Special Day.

Unauthorized copying, reproduction, redistribution, or commercial use is strictly prohibited.

Limitation of Liability

Dear Special Day shall not be held liable for:

• Technical issues with third-party platforms
• Printing or color variations
• Customer editing mistakes
• Losses related to the use of our digital products

By purchasing from our shop, you agree to use all products at your own discretion.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Contact

If you have any questions regarding these Terms of Service, please contact us through our contact page or by email.

Thank you for supporting Dear Special Day.